Question 1

Which Defender service do we need?

Accepted Answer

Start with Defender Desk when the safety program needs a consistent owner. Field, Learn, and advisory support are added only when the written scope requires them and delivery capacity is confirmed.

Question 2

What does Defender Desk manage?

Accepted Answer

The scope can include policies, orientations, hazard assessments, inspections, corrective actions, training records, contractor files, COR or SECOR readiness, contractor platforms, and monthly leadership reporting.

Question 3

Does Defender support companies across Alberta?

Accepted Answer

Defender is focused on Calgary and supports contractors and employers across Alberta. Each proposal defines the service area, schedule, deliverables, responsibilities, and confirmed delivery capacity.

Question 4

Is Defender COR certified?

Accepted Answer

No. Defender is SECOR certified. Defender can support client COR and SECOR readiness, evidence, maintenance, and action closure but does not award certification or guarantee an audit result.

Question 5

Can Defender support process safety and environmental work?

Accepted Answer

Yes. Process Safety and Environmental Services can be added to Defender Desk or Field based on the operation, work scope, and jurisdiction.

Question 6

What is fractional HSE management, and when is it a good fit?

Accepted Answer

Fractional HSE management provides ongoing safety-program leadership for an agreed scope or amount of time. It is useful when a company needs consistent program ownership, action tracking, and management reporting without adding a full-time internal HSE position.

Question 7

What is the difference between COR and SECOR, and can Defender complete our audit?

Accepted Answer

SECOR is the small-employer program used by eligible Alberta employers with ten or fewer employees, while COR applies to larger employers. Defender is SECOR certified and can support client readiness, evidence, maintenance, and action closure, but does not award certification or complete the client's certification audit.

Question 8

What does contractor prequalification support include?

Accepted Answer

Defender can review open requirements, organize policies and records, track document expiries, coordinate submissions, and maintain follow-up for ComplyWorks, ISNetworld, Avetta, and client-specific portals. Approval decisions remain with the platform or client.

Safety management that fits your operation.

Start with Defender Desk.

Defender Desk

Defender Field

Defender Learn

A 30-minute discovery call, written proposal, and 90-day Desk ramp.

Qualified, registered, and connected to the tools clients use.

Give the program a consistent owner without a full-time hire.

Book a 30-minute discovery call with Charlene.