Account review
Review current account requirements, open requests, expired documents, client-specific items, and assigned responsibilities.

Defender helps contractors organize safety records, respond to platform requirements, track missing items, and maintain the information clients use during prequalification and onboarding.
This service is for contractors using ComplyWorks, ISNetworld, Avetta, or client-specific portals that need consistent record management and clear follow-up. It can be included in Defender Desk or completed as a defined readiness project.
Review current account requirements, open requests, expired documents, client-specific items, and assigned responsibilities.
Gather and organize policies, statistics, training records, insurance, WCB information, certificates, and other requested evidence.
Maintain a list of submissions, expiries, outstanding questions, client requests, and actions that require management input.
Support regular updates so records remain current instead of being rebuilt only when a bid or client request is urgent.
No. Platform and client decisions are controlled by the applicable organization. Defender can improve record quality, completeness, organization, and response tracking but cannot guarantee approval or a grade.
Yes. The service can support these platforms and client-specific systems. The exact scope depends on the account, requested documents, client requirements, and access provided by the contractor.
Yes. Ongoing platform administration, expiry tracking, and document maintenance can be included in a monthly Defender Desk scope.
Share the work, locations, workforce, deadlines, and current program status. Defender will confirm whether the service fits and identify the next step.